Why Dean Lomas turned to Core Diagnostics

Dean Lomas has built a large and loyal social media following under the name The Neurodivergent Mechanic, sharing honest, detailed content about the realities of running an independent workshop in the modern era. His audience appreciates the transparency — including when a job goes beyond what standard tools can handle.

As vehicles have become more complex — with Secure Gateway systems, multi-ECU programming chains, and vehicle-specific calibration requirements — Dean found himself encountering jobs that required specialist access and expertise. Rather than turn work away, he turned to Core Diagnostics.

The remote diagnostics service gave Dean the ability to tackle jobs he would previously have had to decline — BMW Secure Coding, component protection removal, and complex ADAS calibrations — all handled remotely by Core Diagnostics specialists in real time.

"The support is exceptional. I know that if I hit a wall on a complex job, I can call Core Diagnostics and they will get it sorted. It has completely changed what I'm able to offer my customers."

Dean now uses Core Diagnostics as a regular part of his workshop workflow, and has featured the service on his social channels, introducing tens of thousands of independent technicians to the capabilities of remote diagnostics.