Why ADAS Calibration Centre chose Core Diagnostics
ADAS Calibration Centre Northern Ireland was losing out on an increasing number of jobs due to limited vehicle coverage. Core Diagnostics provided the remote diagnostics capability they needed.
The full story
ADAS Calibration Centre Northern Ireland was founded to provide specialist ADAS calibration services to workshops and glass replacement companies across the region. As vehicle technology evolved rapidly, they found themselves facing an increasing number of jobs that fell outside their existing equipment coverage.
The problem was not capability — their technicians were highly trained and their equipment was industry-standard. The problem was the pace of change: new model introductions, updated software requirements, and vehicle-specific calibration protocols were creating gaps in their coverage at a faster rate than hardware updates could address.
After a recommendation from another ADAS specialist, they partnered with Core Diagnostics to bridge those gaps through remote diagnostics. The Cloud Link ADAS Pro system, supported by Core Diagnostics technicians, allowed them to handle complex calibration scenarios — including 360°/AVM systems on newer vehicles and static ADAS calibrations requiring manufacturer-specific software access.
The impact was immediate. Jobs that were previously declined or referred to other centres are now handled in-house. Technician confidence has increased, customer retention has improved, and the business has grown its reputation as the go-to ADAS specialist in the region.
"Core Diagnostics have been a game-changer for us. The remote support is fast, professional, and the success rate is exceptional. We would not hesitate to recommend them to any calibration business looking to expand their capability."
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